Windows Nt 4.0 won't shut down with new firewall and worm patch
12/03/2018 6:33
My computer always shut-down without a problem until I downloaded the Kerios firewall software and the Microsoft Q823980i.exe 4.0 NT patch due to the recent scare of the blaster worm. I installed this firewall software since my system uses an Intel 133 processor and has 64 MB of RAM.

After those installations, the computer will not properly shut-down. I have tried task manager (Explorer.exe appears on the task manager gray subject line) but task manager is unable to resolve issues for the computer to shut-down.

I deleted the Microsoft Q823980i.exe 4.0 NT patch thinking that would help but I still had to improperly shut-down. I invoked the last good known configuration upon restarting but that has not improved the situation. Next I went to the Microsoft website and downloaded all the recommended patches for my system. Once again, the Microsoft Q823980i.exe 4.0 NT patch was downloaded. I am afraid to delete the firewall as it always warns of incoming traffic. Any suggestions on what I can do so I am able to properly shut-down?

Source is Usenet: microsoft.public.windowsnt.misc
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Answer score: 5
12/03/2018 6:33 - Get in touch with the application developer tech support.


Source is Usenet: microsoft.public.windowsnt.misc
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